# OH-JIRA-0232

### Description

When you encounter error OH-JIRA-0232, then following error message will appear: **Error: OH-JIRA-0232**: Error occurred while getting details for fields \[customfield\_xxx]

Where `xxx` is an internal id of custom field in JIRA.

### Cause

While creating or updating an entity type in a particular project in JIRA, if this field is not available in appropriate (create/edit) screen, JIRA API won't be able to set value for this custom field.

### Solution

For solving this issue, add the field in the appropriate screen. Follow the steps in\
[Field Helper in Jira](/opstech-docs/connectors/jira.md#field-helper) to know how to add the field in the appropriate screen.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://opstech.gitbook.io/opstech-docs/help-center-index/troubleshooting-index/errors-index/jira-error-solutions/oh-jira-0232.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.