# OH-Jama-0040

### Description

When you encounter error OH-Jama-0040, then following error message will appear:\
**Error message:** OH-Jama-0040: Error occurred while fetching transitions details from Jama. Please provide state transition from external XML file.

Workflow transition is a feature supported by <code class="expression">space.vars.SITENAME</code> wherein the user can configure <code class="expression">space.vars.SITENAME</code> to automatically handle workflow transition of an entity as per requirement.

### Cause

Probable cause for this issue is:\
If we have a state transition defined for a field, but related details of Workflow transition are not provided in <code class="expression">space.vars.SITENAME</code>, then this error occurs.

### Solution

In <code class="expression">space.vars.SITENAME</code> field mapping configuration, we need to provide the state transition in given format. Refer to [Workflow Transition](/opstech-docs/integrate/configure-integrations/mapping-configuration.md#workflow-transition) for details.


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