# Which steps needs to be performed if a specific field is not read only but it is shown as read only

### Description

This behavior is applicable when a field is editable in ServiceNow UI but it is shown as 'Read Only' in <code class="expression">space.vars.SITENAME</code> in mapping configuration.

### Cause

The reason could be: A field (corresponding to the actual field of the entity) is not created in "Import set table" or it is not mapped in "Transformation map" for the entity which synchronizing is being done.

### Solution

Create/update configuration related to "Import set table" and/or "Transformation map" for the entity that is being synchronized.\
For steps, please refer [Import Set and Transformation map](/opstech-docs/7.223/connectors/servicenow.md#configure-import-set-table-and-transformation-map).

As 'Import set table' and 'Transform map' configuration are a part of [pre-requisites](/opstech-docs/7.223/connectors/servicenow.md#prerequisites) for ServiceNow connector, we would advise you to relook into the pre-requisites and fulfill all of them to avoid such issues in the future.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://opstech.gitbook.io/opstech-docs/7.223/help-center-index/faqs/servicenow-faqs/field-readyonly.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.