# How to synchronize entities which meets specific condition in ServiceNow?

### Description

This describes how subset of entities can be synchronized based on certain criteria/condition.

### Solution

Criteria Configuration helps in integration of subset of entities based on pre-defined conditions.

For example, you can specify that only the incidents/problems with high priority are to be synchronized.

For steps on how to configure criteria, please refer [Criteria Configuration](/opstech-docs/7.223/integrate/configure-integrations/integration-configuration.md#criteria-configuration).

For the syntax of criteria query, please refer [ServiceNow Criteria Configuration](/opstech-docs/7.223/connectors/servicenow.md#criteria-configuration).


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