# How to reduce the issue of this overloading on Jira On-Premise server?

### Description

Jira On-Premise Server is overloaded with REST API request from sync user. How to reduce the issue of this overloading on Jira On-Premise server?

### Solution

For **Cookie-Based Authentication**, it does less number of internal API calls. For knowing the difference between **Basic Authentication** and **Cookie-Based Authentication** and to know how to enable **Cookie-Based Authentication**, refer: [Which authentication modes for Jira On-Premise instance are supported for synchronization?](/opstech-docs/7.223/help-center-index/faqs/jira-faqs/types-of-authentication-jira.md)

If **Cookie-Based Authentication** is enabled and if Jira Server is still getting overloaded with REST API request from sync user, then contact our support portal for further guidance.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://opstech.gitbook.io/opstech-docs/7.223/help-center-index/faqs/jira-faqs/serverutilizationofjiraisincreased.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.